Contact JEA Customer Service
JEA Phone Numbers and Emails
Toll-Free Number:
-
(800) 683-5542Residential
Customer Service:
-
(904) 665-6000Residential
-
(800) 955-8771TDD
-
(800) 555-1212
JEA Emails:
Accessibility
Business Customer Service
Commercial, Natural Gas Supply for Commercial and Industrial Customers
Complaints/ Feedback
JEA Contact Information
JEA Website:
JEA Help Center:
Corporate Office Address:
JEA, Inc.
21. W. Church Street
Jacksonville,
Florida
32202
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:00 a.m. - 6:00 p.m.
Payments:
P.O. Box 45047
Jacksonville, FL 32232-5047
Correspondence:
c/o Correspondence
Department, CC-2
21 W. Church Street
Jacksonville, FL 32202-3155
Overnight Deposit Payment:
c/o RCS, CC-3
21 W. Church Street
Jacksonville, FL 32202-3155
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Summary of JEA Customer Service Calls
18
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JEA Customer Service?
Staff Question:
- “Service out”
- “Add service”
Account Question:
- “Account information”
- “Reset login information online”
Cards Question:
- “New credit card number”
Other Question:
- “For an extension due economy pandemic”
- “Follow up”
- “Lights”
About
JEA is ranked 290 out of 1339 in Utility category
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JEA